Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury ...HK Wentworth Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Great service - very happy. ...Gerard Crawford
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote ...colin mote
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excellent all round! ...Stephen Rapicano
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JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards ...BARRY LONG
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot ...Doug Elliot
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks ...Paul
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