Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service. ...Timothy Hilliam
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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Arrived on time. Excellent service ...Mrs Rachel Hobson
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub . ...phil brown
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I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks. ...Janet Johnson - Johnson Gardening Services Ltd
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