I recieved correctly my order.
Thank you for your professionalism.
Sincerely
...MARIE HELENE AUGIS
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Order arrived intact and on time. Thank you.
...Kenneth Roberts
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Excellent service. Toilet was delivered next day, installed in under an hour.
...Duncan Luce
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you
...Judith Nicholson
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
...Alastair Onesti
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites.
...Christine Missenden
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A good service all round, thank you
...Patrick Jacob
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.
...Colin Turnage
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£
£431.79 
