The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
|
Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
|
perfect thanks
...Frank Lidster - Honeywell
|
Easy to order and free delivery too. Good experience. Thank you
...James Muff
|
Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
...nicholas burns
|
A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.
...Martin Field
|
Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future.
...Peter Barnes
|
My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
|
Excellent customer service all round and prompt delivery!
...A Gill
|
£
£431.79 
