Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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thank you very quick and proffesional perfect service and contact ...k
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class! ...Heather Herbert
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended! ...Reinhard Schmidt
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