Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...Softus Plumbing
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This is the 2nd time I have used your company and on both occasions the prices were very competitive and the service was excellent. I would have no hesitation in recommending you to any prospective customers. ...Mr Gary Hill
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Excellent and efficient service. Thank you! ...Mrs C M parnham
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Great competitive prices and great customer service. What more could you ask for ...Antony Alldis
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Very fast delivery and genuine products. ...c waterman
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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G. ...Martyn Grigg
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Great service, communication was superb from Ordering to Delivery. ...Anna Morge
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Very efficient service. Order delivered within three days and on the day promised. ...Mr C J Dale
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