Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
...Martin McBride
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much. ...Richard Potts
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Cheap, good communication and promt delivery. ...Nick Gribble
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars ...Seven Dials Club
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Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again. ...Businessclean Cambridge Ltd.
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Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...Mrs Pamela d Chivers
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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