Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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All good. Arrived when promised and was the best price we could find.
...chris daw
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service ...Barry Jury
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Thanks for a swift speedy delivery.
Ian ...Ian Wright - iwDesign3d
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again. ...Charles Archibald
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