|Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
|Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!
...Mrs. Jennifer Naylor
|Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.
|Many thanks for your prompt and efficient service.
|Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|Thanks, nice quick and easy service. Great communication about every part of the order.
|order received complete and on time with your usual efficiency. thank you
|Very helpful customer service when I messed up on the transaction.
|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
|Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again.
...Westco Partnership Ltd