|Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
...MHG Heating Ltd
|Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
|Very quick and efficient service kept us well informed at every stage
...R J Malton
|As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
|Very helpful staff, quick delivery. Would certainly use them again.
|My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again
|Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.