I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Excellent very fast service the goods I ordered arrived the very next day. ...Neil Bradbury
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings. ...K Walker
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A very fast efficient service, from ordering to delivery and communications were excellent. A pleasure doing business with you and i will recommend your company to friends.Many thanks Graham. ...graham jack
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excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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