This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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fast service , pleasure to deal with
...paul king
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
...Brian Power
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In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . .
...David Weale
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
...Michael Adams
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Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
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Quick & easy transaction
...John Maclean
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter
...John Carter
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Very good service. Seamless from order to delivery. Thanks, MyTub.
...John Beasley - Land Management Ltd
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£
£8.93 
