Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again.
...MRS SANDRA WEBB
|
Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks.
...Peter Swan
|
Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
...Rick Boelens
|
Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
...Daniel Hoyle
|
Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again.
...cml joinery
|
Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
|
The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
|
Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
|
Good response time
...Alan Shelley
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
------------- ------------------------- ------------- ---------------
Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
£
£2692.69 
