Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for
...STUART EWENS
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I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service.
...Catherine Clark
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.
...tony burtonshaw
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Super ! Very pleased. From order to delivery !!!
...Claes Domeij
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor
...Airwaves Engineering Service
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Replacement part delivered in a few days fitted no problems
...David Gadd
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Excellent service, good VFM, prompt delivery.
...Terry Sweeney
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!
...Maurice Whitehead
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£
£23.61 
