The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.
...Neil Parsons
|
Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
...robin drummond
|
Perfect transaction, communication 1st class, quality item for a good price.
Thank you
...Deborah Priestley
|
Good speedy service with no hitches. I just worked.
...John lawson
|
Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
...MARTIN SEYMOUR
|
I needed an urgent part, this part was easy to find on the website which is great! I called and spoke to a lovely gentleman who was very helpful and friendly and he helped me to get the part on order via the website. My part was slightly delayed as can happen and they were kind enough to update me of this every step of the way which was a bonus! I highly recommend this company and will definitely be using them again in the future. Keep up the good work guys :
...Kelly Hardy - Southdowns Motorhomes
|
Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
|
Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy
...MRS V A PARDY
|
Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|
£
£2325.57 
