I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks
...Aled Jones
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Nothing bad -helpful response, competetive price and timely safe delivery
...Paul Dyer
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Good service and after sales support.
...Ashwin Parekh
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.
...Mrs Chapman
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend.
...Wendy Brown - Mrs
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo
...Rizzo J-Pierre
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
...AlixPartners Ltd
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
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Fantastic Service.
...Mr Sandee Patel
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£
£2897.42 
