Excellent service, helpful with good communication.
...Aled Phillips
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot
...Doug Elliot
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
...H.W.Wilson Ltd.
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Service could not have been better well done
...K briault
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Than you no problems
...Dave BAMPTON
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
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Very pleased with the service provided. Thanks
...Mr Harvey G Foster
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£
£2325.57 
