Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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Excellent product delivery and packaging very good would recommend to use again ...william quilter
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition. ...Mrs Jean Cox
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Amazingly fast service ...Brigid Tapping
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place ...Andre Botherway
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress. ...Robert Mackay
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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