I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
...Les Atkins
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
...Paul McSparron
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Thanks
Please note only three knobs fitted out of six sent
Any help
...George Egesi
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Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
------------- ------------------------- ------------------------- ----------------
Hello
If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
Regards
MyTub
...Bucks Gas Solutions
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.
...Mike Parkin
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)
...mrs janette kirkpatrick - calmac developments ltd
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure.
...Colin Hoggett
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Excellent comms and generally a first class purchase. Thankyou
...Roger Auty
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£
£1178.93 
