Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
...Matt Quinn
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Item arrived quickly and works
many thanks
...Castle Bakery
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Good service and part delivered on time
...Malcolm Hieron
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
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Swift delivery, good price. Painless transaction.
...Daniel Veall
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
...Martin Way
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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£
£1178.93 
