Excellent service - as always. Cheers! ...Robert McNamara
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Great service - thanks! ...Milen Stefanov
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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good prompt service, thankyou, peter ...Mistral Yachts Ltd
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service ...Mrs Ann M Jones
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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Swift delivery of the required item, many thanks. ...Chris Bell - Green Combined Power Ltd
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks! ...Colin Payne
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