In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub
...mr faramarz ghatreh
|
i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall
...keithadamson
|
Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|
Many thanks, smooth transaction from start to finish.
...Ty Cato
|
Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer
...Stephen Plant
|
Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
|
From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
...James Duckworth
|
Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
...David Doyle
|
A really great service. Very competitive price, and quickly delivered.
...Nathan Kemp
|
delivery prompt.A.OK.
...Garry Redshaw
|
£
£1.11 
