Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous. ...Robert Legg
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great. ...Michael Jocelyn
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them. ...Mr. Gareth Heath
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Parts arrived this morning. Thank you for the excellent service ...Tony Watts
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good. ...Donald Macintyre Henry
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Exactly what was required, on time and reasonably priced. ...John McDonald
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