We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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Nice one Laurie ! Surf on dud ...Clarisford Developments Ltd
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Very prompt delivery. Well done
...Mrs I Kinchin
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First Class service and very helpful all delivered on time as promised ...EIC LTD
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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