You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
...susan henshall
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.
...Chris Herbert - Mr
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
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Hi. Just to confirm that I received my order on Friday 24 October 2014. The only comment that I would want to make is that I expected confirmation that the delivery date of 24 October was to be the actual date. However, I had to phone to find out that this was the case.
regards
Jim ver
...Jim Glover
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.
...Philip Taylor
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again.
...MRS ALISON SMITH
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Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Excellent service and good communication. Product available same day and very competitive.
...Richard Yates
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Excellent service, competitive price on this item. Tap fitted and customer very happy.
...Raymond Newman G & H Plumbing
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£
£1.11 
