When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
...Anthony Smith
|
Excellent communication, very quick delivery. Very happy to recommend and would use again.
...Janice Cleland
|
item was damaged so had to order a new part.
...David Borthwick
|
Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
|
Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|
Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
...Brian Townsend
|
Great and prompt service thank you.
...steve Ransome
|
Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley
...W.E.LEATHLEY
|
Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again.
...Brian
|
Quick & easy transaction
...John Maclean
|
£
£1.11 
