Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
...elaine.willett
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
...Romney Hythe
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct.
...Mr B R Goodliffe
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excellent service and good price
...brian wakefield
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Good and very fast Delivery to Germany. Everything was very good.
...Oliver Sandner
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Excellent service, thanks
Edward
...E DRIDGE Boatbuilders
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£
£1.11 
