Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Excellent service, good VFM, prompt delivery. ...Terry Sweeney
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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order came within a few days ,no hassle,no problems.
Very satisfied with their service ...Mr A Sgattoni
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
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Thank you verry much, dellivery was on time. ...Jay
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Just what I wanted. Good product. Good price. Thanks ...Michael Everard
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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