This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
...Bob Begley
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Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again.
...Nicholas Sayer - 07711168072
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
...Angus Carmichael
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Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks
...Roger Lawson
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.
...Claire sutton
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Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
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Again a brilliant service delivered on time kept informed throughout
...Peter Russell
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.
...mrs julie bosley
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
...Victoria Yeomans
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£
£789.76 
