The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
|
Great service, very speedy, and very helpful call centre, ...chris flint
|
Excellent service could not be better thankyou for all your help
Highly
recomended ...sheila gale - bobs seafood
|
Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again ! ...Paul Wilson
|
Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks. ...Noel Kelly
|
Very happy with the prompt service. ...JEREMY TONKIN - RWC
|
Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
|
We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
|
Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...Neil jaques
|