Great service, good price, very pleased with FLAMONIK RAPTURE fire. ...Alan Whitlock
|
very happy with product that arrived on time ...Foxhaven Design Ltd
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Great service, regular updates nice to keep me informed, will use again if i need parts for anything else. ...Andrew Georgiou
|
no issues - ...KEN ROBERTS - HOYA LENS UK LTD
|
The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us. ...Paul
|
1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...alistair wilson
|
Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
|
Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better ...Nigel Thompson
|
Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
|