Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
...Roger Marshall
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My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
...Colin Turnage
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
------------- -------------------------
Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub
...David M Russell
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What a Brillant service. From start to finish!! I will highly recommend this company to my friends and family. Honstly My Tub gets 5 stars and more from me. Thank you Thank you Thank you.
...Laura Gillespie
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.
...Lynn Gale
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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Very helpful in our order and delivery was as stated.
...Brian Simmons - Dudley Electrical
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Thank you for your diligence - Stuart Haynes
...stuart Haynes - private
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£
£8.91 
