many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote ...colin mote
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ. ...D.K. John
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional. ...Jenny Adams
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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great service and prompt delivery. ...Joan Sterritt
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Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
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Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks. ...Graham Tryner
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Excellent communication, very quick delivery. Very happy to recommend and would use again. ...Janice Cleland
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