Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
...David Trowbridge
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you
...J Ryan
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.
...Paul Tasker
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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Quick efficient service and great, friendly communications, well done!
...Adam Peters
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp
...Rob Thorp
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
...Clive Townley
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£
£789.76 
