I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
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Exactly as dscribed. Item delivered quickly. Thank you
...donald clark
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!
...Claire Higgins
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Effortless ordering and delivery arrived before date promised - cant really ask for more.
...David Carter
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Hello Steven,
Thank you very much - I have received today my order from you including the Armitage Shanks diverter for my mixer bath taps and shower. I am very grateful that you had this item still in stock. Many thanks for all your help.
Wishing you and mytub all the very best.
Kindest regards,
...Angela
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item was damaged so had to order a new part.
...David Borthwick
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£
£23.61 
