We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy ...Richard Bond
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This is a first class company, with good prices and very good feedback as to delivey dates, easy to contact directly, quality brands.
What more do you want ?
Thanks Girls (and blokes)
A very happy customer.. ...Bruce J Skittrell
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Delivered as promised - goods exactly as advertised - unbeatable price ...Mr R Nisbet
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Nice easy trade thank you ...Gary Mills - Decorum
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent. ...Henry P Robinson
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Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described. ...Doreen Binnie
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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