Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!
...Mrs Jane Shaw - Mr
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"
...Keith Nolloth - Keith Nolloth Garden
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Delivered promptly and at a very competitive price
...Chris Brownson Architect
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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA
...Maralyn Anstiss
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Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others
...Elizabeth Welch
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm.
...Farah Khan
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
...Bob Annable
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£
£9.65 
