|Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
|Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|Great company - fast and efficient would certainly use again.
|Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!
...George M Bish
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
|Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
|It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
------------- ------------------------- -------------
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
|Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.
|Excellent communication, part fitted shower now up and running.
|I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.