Very impressed with the level of service, will definitely use again
...Ian Brooks
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Excellent service and Great pricing
...J M Copley
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
...Tracey Edwards-hope.
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Very easy transaction , part delivered on time
...EXELDENT
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
...Phil
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Excellent service. Prompt delivery. Good vlue.
...B J Swindells
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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friendly service people
good products
...edward newell
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Special order delivered when promised great service thanks
...Steve Reid
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£1341.07 
