my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
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Thank you, for your super fast and great service. ...Inayat Khan
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Usual accurate updates and speedy delivery. Cant realy ask for more. ...Colin Turnage
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Prompt delivery and good customer service on the phone. Thanks ...Lisa Readman
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Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time. ...Mavji Bhulia
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Excellent service, great communication, would definitely use your company again ...michael cooney
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples. ...Craig Morris
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