The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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Awesome prices and fast delivery.
...Douglas McConnachie
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We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts
...Gillian Need
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks!
...John Hinks
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
...Mark Reid
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
...Alastair Onesti
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.
...Richard Ward
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£
£30.75 
