|couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you
...arthur llewellyn jenkins
|Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again.
...MRS ALISON SMITH
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
|This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
|A really efficient service, supplying our needs very promptly and at an ecellent price.
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
|Well pleased with the service, I couldnt locate the thermostat anywhere I was told it was obsolete and no longer available, but MyTub sorted my problem and it arrived on the due date. Many Thanks to MyTub
|You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.