Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
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Good service, goods arrived on time.
...Richard G Naden
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Excellent service at an unbeatable price. Goods ordered in the monring and delivered to my door within 24 hours at no extrta cost.
...Jas Sandhu
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
...Peter Clark
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Thank you so much for the quick delivery. good service.
...Hayley Pugh - Supermarket Alliance Ltd
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
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Received order as described on date given by a friendly man in a van!
...Maria Spicer
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Good website and very good prices and quick delivery
...MJElliott Plumbing
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you.
...A C Shortland Webb
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£
£3.96 
