|Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
|Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
|A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .
...Mr G. Hales-Phillips
|Item delivered quickly. Good service, but delivery expensive to NIreland.
|i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
|item arrived,when unpacked found minor defects ,still waiting for replacement.
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Sorry for any inconvenience, a replacement should be with you Monday morning.
|Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.
|Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.