|I have found the parts satisfactory and I would use mytub again if the price is right!
|Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.
...Vicky Vincent - La Porchetta Ricarton
|delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
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Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
|I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again.
|recieved with thanks
|Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
|Order has been received and all is ok. Thankyou so much.
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|These guys are great. Most responsive service I have had from any company for years.