|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
|Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Replacement part delivered in a few days fitted no problems
|Great prompt services and also great contact with customer services would highly recommend
|Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.
|Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
Prompt, efficient delivery as scheduled.
|Good speedy service with no hitches. I just worked.