the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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very good service
...kma services unit 6
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks
...JANET THOMPSON
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cannot fault service, delivered on date arranged.
...william harper - Mr
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Received item and happy with product, but delivery took ages. Thanks
...Salvatore Bambino
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
...reflections
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
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Excellent service and price
...Alex Clark
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Many thanks, quick service and at a great price
...Glyn Prowse - MP building
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
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£
£75.40 
