You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen. ...AdamsGale
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service ...Byrdan Ltd Ta Mc Donalds Restaurant
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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