Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest
...Christopher Guest
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Thanks for a quick and well-notified delivery . Good value item.
...Russ Gillam
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All went smoothly.
Especially with a telephone call.
Thanks
...John Menday
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Good quick service, nicely packed and very good communication.
Many thanks, derek
...derek hall
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.
...Trevor Handley
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.
...Kenneth Appleby
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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Received replacement gas fire coals on day expected. First class service. Thank you.
...Ann Vickery
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arrived in two days no complaints
...Northern Mechanical
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£
£60.97 
