The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...Laurance Knight
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards
...Gordon macleod
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A company that looks after its customers and does everything possible to complete their order . First Class
...I.E.Ralph
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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Service could not have been better well done
...K briault
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Easy to find and order parts arrived on time but info on status of order could be improved.
------------- ------------------- --------------
Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub
...David Galbraith
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.
...David Caine
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd
...Brompton Plumbing
|
£
£60.97 
